Global class actions: towards a blockchain-based dispute resolution system

Kaya, S and Sahin Sengul, E ORCID: 0000-0002-4741-2171 (2024) 'Global class actions: towards a blockchain-based dispute resolution system.' Journal of Consumer Policy, 47. pp. 21-49. ISSN 1573-0700

[img] Text
16264.pdf - Accepted Version
Restricted to Repository staff only until 25 November 2024.

| Request more information
Official URL:


Mass injuries caused by the violations of multinational firms are becoming more and more common in today’s globalised economy as goods and services are sold worldwide, and the harm these goods and services cause affects many widely scattered victims in different countries. Even if the same or almost identical factual situations injure consumers worldwide, whether they obtain any remedies varies from jurisdiction to jurisdiction as each country designs its class action procedure differently. In order to overcome jurisdictional variations and compensate consumers with small claims in a more effective and efficient manner, this article deliberates on the idea of incorporating blockchain-based dispute resolution methods into class action proceedings. In this light, the article discusses to what extent blockchain-based dispute resolution systems can be used in class actions to provide better access to justice to consumers at the global level.

Item Type: Article

Article first published in November 2023.

Keywords: blockchain-based dispute resolution, class actions, consumer damages, access to justice, online dispute resolution
Subjects: K Law > K Law (General)
Divisions: Bath Business School
Identification Number:
Date Deposited: 29 May 2024 14:53
Last Modified: 30 May 2024 18:40
URI / Page ID:
Request a change to this item or report an issue Request a change to this item or report an issue
Update item (repository staff only) Update item (repository staff only)