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Knowledge sharing: influences of trust, commitment and cost

Casimir, G, Lee, K and Loon, M (2012) 'Knowledge sharing: influences of trust, commitment and cost.' Journal of Knowledge Management, 16 (5). pp. 740-753. ISSN 1367-3270

Abstract

Purpose: This paper's aim is to examine the influence of perceived cost of sharing knowledge and affective trust in colleagues on the relationship between affective commitment and knowledge sharing. Design/methodology/approach: The methodology used was a survey of 496 employees from 15 organizations across ten industries. Findings: Affective trust in colleagues moderates the relationship between affective commitment and knowledge sharing and the relationship between cost of knowledge sharing and knowledge sharing. Research limitations/implications: Future researchers should operationalize the perceived cost of knowledge sharing construct to include other potential group barriers; for instance, politics and organizational barriers, management commitment and lack of trust. Practical implications: The findings of this study suggest that employees who value social relationships and social resources tend to view knowledge as a collectively owned commodity. As such, their knowledge sharing behavior reflects the model of reciprocal social exchanges. Social implications: The results of this study indicate that an organizational culture that encourages affect-based trust between colleagues will facilitate knowledge sharing. Originality/value: The paper bridges the gap between the literature on knowledge sharing, perceived cost of knowledge sharing, affective organizational commitment and trust in a single model.

Item Type: Article
Keywords: knowledge sharing, affective commitment, trust in colleagues, perceived cost of knowledge sharing, knowledge transfer, trust
Divisions: College of Liberal Arts
Date Deposited: 16 Jun 2017 14:46
Last Modified: 07 Aug 2017 15:31
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