Items where Author is "Smith, D"

Smith, D, Gosling, J and Maddern, H (2015) 'A consumer perspective on Moments of Truth.' In: Tait, A, Denyer, D and Narvydaite, M, eds. BAM2015 conference proceedings. British Academy of Management (BAM), London. ISBN 9780954960889

Barton, A, Brookman, F and Smith, D (1999) 'Crime and delinquency in Wales.' In: Dunkerley, D and Thompson, A, eds. Wales today. University of Wales Press, Cardiff. ISBN 9780708315217

Hudson Smith, M and Smith, D (2018) 'Directing improvements in primary care patient experience through analysis of service quality.' Health Services Research, 53 (6). pp. 4647-4666.

Smith, D and Salari, N (2018) Vampire grades: can simulations support learning without reflection? In: American Marketing Academy Summer Conference, 10 - 13 August 2018, Boston, Massachusetts, USA.

Anderson, J, Bensimon, A, Kezar, E and Smith, D (2006) Researching higher education as a learning organization. In: Annual Meeting of the American Educational Research Association, 7-11 April 2006, Moscone Center South, San Francisco.